UnitedLex Ranked Top Full Service Legal Outsourcing Provider in the 2010 Black Book of Outsourcing
Comprehensive Legal Solutions Recognized as Best in Class Worldwide
Overland Park, KS (November 30, 2010) – UnitedLex, a global full service provider of technology powered legal and business solutions, today announced that it has been ranked the top full service Legal Process Outsourcing (LPO) provider in the Global Top 50 Outsourcing Service Providers by Datamonitor’s Black Book of Outsourcing. The 2010 Black Book of Outsourcing survey is specifically designed to capture customer satisfaction ratings from users of outsourced services across the globe.
"UnitedLex ranked among the top suppliers due to its continuous focus on customer satisfaction and quality and its ability to successfully manage outsourcing relationships," said Eamonn Kennedy, Global R&A Director, Services & Sourcing at Datamonitor. "UnitedLex stands as the top ranked full-service legal outsourcing provider with its corporate and law firms solutions spanning the entire litigation lifecycle. Of the 6,547 survey respondents, UnitedLex received the greatest number of client survey responses with high ranks across their entire solutions portfolio including its legal consulting practice, ediscovery, legal research, and IP solutions, and perhaps the outsourcing industry's most robust commitment management and contracts management platform."
"Being rated the top full service LPO provider and a top 5 provider across all outsourcing categories from over 2,700 of the top organizations within the outsourcing industry is a tremendous honor and testament to our capability to address diverse client needs across multilateral legal disciplines,” said Daniel Reed, UnitedLex’s Chief Executive Officer. “As with all sustainable outsourcing practices, value is measured beyond labor arbitrage and ultimately requires the capacity to combine domain expertise, systems integration, and client-centric process design to strategically transform the clients’ current environment. This award represents a direct voice from our customers that our comprehensive portfolio of legal solutions provides material gains in cost and operational efficiencies across all substantive and administrative legal support functions.”
UnitedLex (www.unitedlex.com) is a global leader in providing technology powered legal and business solutions. We deliver success in the fields of litigation, electronic data discovery, document review, contract review and management, intellectual property, immigration and law firm support. Leveraging more than 650 professionals in seven global offices and two data centers, UnitedLex empowers leading global corporations and law firms by providing them with the insight and applications to reduce costs and solve complex legal and business challenges. Our solutions approach has been carefully crafted to take advantage of our unique combination of strategic insight, deep industry expertise and technology.